Processing Time
All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has shipped. Please note that processing times may be longer during peak seasons or due to high order volume.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: 3 business days
- Expedited Shipping: 2 business days
- Overnight Shipping: 1 business days (available in select areas)
Please note that delivery times are estimates and not guaranteed. Delays may occur due to weather, holidays, or carrier issues.
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
Shipping Destinations
We currently ship to addresses within selected areas. International shipping is available to select countries. If you are located outside of [Country/Region], please contact us for shipping options and estimated delivery times.
Customs, Duties, and Taxes
Forge Safety Personnel is not responsible for any customs fees, duties, or taxes imposed on your order. These charges are the responsibility of the customer and may vary depending on the destination country. We recommend contacting your local customs office for more information.
Shipping Delays
While we strive to meet our estimated delivery times, delays may occur due to factors beyond our control, such as carrier delays, customs processing, or natural events. In the event of a significant delay, we will notify you via email or phone with updated information.
Missing or Lost Packages
If your package is lost or has not arrived within the estimated delivery time, please contact us at [Insert Contact Email or Phone Number]. We will work with the shipping carrier to locate your package and provide updates on its status.
Damaged Packages
If your package arrives damaged, please contact us immediately at [Insert Contact Email or Phone Number] with your order number and photos of the damaged items. We will work with you to resolve the issue, whether by offering a replacement or a refund.
Incorrect Shipping Information
If you have provided incorrect shipping information, please contact us as soon as possible. While we will do our best to update the address, we cannot guarantee changes once the order has been shipped. Forge Safety Personnel is not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
If you have any questions or concerns about your shipment, please feel free to contact us at:
